YuppyGift has been doing business on the internet for over 7 years. We are a direct importer of many of the items we sell so that we can save you money. We take pride in our customer service and our FAST shipping. Our service is 24 hours a day and 7 days a week. Should you have any questions regarding our product, please e-mail us atinquiries@mpodesigns.com or call us at 1-888-676-6768.